Return & Refund Policy

At SavCart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully before making a purchase.

Eligibility for Returns

You may request a return within 7 days after receiving your order if:

• The product is defective or damaged upon arrival.
• The wrong item was delivered.
• The product significantly differs from its description.
• The item is unused and in its original packaging.

Items Not Eligible for Return

• Products damaged due to misuse.
• Used or altered products.
• Digital products or downloadable content.
• Personalized or custom-made items.
• Items marked as Final Sale.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, refunds are processed using your original payment method within 5–10 business days.

Exchange Policy

If you received a defective or incorrect item, we will replace it at no additional cost whenever stock is available.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an error on our part or the item arrived damaged.

How to Request a Return

To begin a return request, please contact our support team with:

• Your Order Number
• Your Full Name
• Photos of the product (if damaged)
• Reason for the return

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